YOUR DEDICATED TEAM

for

GROWTH and FREEDOM

Do what you do best. Let us do the rest.

It's hard to see the forest for the trees sometimes.

Your website, search engine ranking, social media presence and business processes are either working for or against your goals, growth and freedom to enjoy what you love.

We can uncover inefficiencies, blind spots, and missed opportunities to affordably get you where you want to be faster, with less stress, and with a sustainable long-term plan for maximal success, happiness and impact.

HOW WE HELP

We take care of the technical and administrative tasks that steal time away from what matters most to you. But we offer much more than just skilled developers, marketing services and certified business coaching. We're your partners in success and work hard to know and support your long-term goals.

24/7/365 Support

Our expert developers take care of your website needs, like adding or updating content, styling and functionality. We have plans for all budgets with fast turnarounds.

Daily Off-site Backups

Don’t be caught without a backup when the unthinkable happens. We store daily backups securely off-site so if your host fails, your site can be restored in no time!

Reporting

You’ll get monthly reports that keep you up to speed with everything going on behind the scenes of your site. You can also view reports in your dashboard.

wordpress maintenance plan

Software Updates

Just like your car needs regular maintenance to run right, your site needs regular updates to key functionality to perform optimally and stay secure. Mark it done!

Visual Checks

Sometimes the latest updates aren’t compatible with parts of your site. Our visual checker scans your website and alerts our team if any discrepancies are found.

website security

Security Monitoring

Automated bots and malicious actors try to hack billions of sites a day. Keep your team and clients protected with our monitoring and malware clean-up services.

Care to refer friends or resell these services for side income?

OUR SUPPORT PLANS

VIP

$ 100
/Month
  • Unlimited Tasks < 30 Minutes
  • 3-5 day Turnaround
  • Updates with Visual Check
  • Daily Off-Site Backups
  • Daily Security Scans
  • Malware Cleanup
  • Maintenance Dashboard

RED CARPET

$ 250
/Month
  • Unlimited Tasks < 30 Minutes
  • Under 24 Hour Turnaround
  • 24/7 Team of WP Experts
  • Updates with Visual Check
  • Daily Off-Site Backups
  • Daily Security Scans
  • Malware Cleanup
  • Maintenance Dashboard
24/7 Support

WHITE GLOVE

$ 500
/Month
  • Unlimited Complex Tasks
  • Under 24 Hour Turnaround
  • 24/7 Team of WP Experts
  • On-Demand Dev Chat
  • Updates with Visual Check
  • Daily Off-Site Backups
  • Daily Security Scans
  • Malware Cleanup
  • Maintenance Dashboard
On-Demand

Still have questions?

Testimonials

Stop worrying about your site and get back to what you love. We've got you covered.

Frequently Asked Questions

Since our expertise is in all things WordPress, if you’re on another platform, we’ll move your site to WordPress for a reasonable fee. This allows for endless customization options and Google prioritizes WordPress over many other platforms in their search engine rankings.

All plans offer our maintenance package, which includes regular software updates with visual checks to ensure no updates changed anything, daily off-site backups, 24/7 security monitoring with automatic malware cleanup, and optional monthly reports.

The main difference in the three tiers of support are :

Turnaround time (3-5 days on our VIP plan for $100/month to a few hours on our White Glove plan for $500/month)

Types of tasks covered: (Content edits or small tasks under 30 minutes in the WordPress dashboard on our VIP and Red Carpet plans or complex tasks, new pages and technical tasks related to WordPress but outside the WordPress dashboard on our White Glove plan)

On-demand support: Our Red Carpet team works 24/7/365, but are only available by email. Our White Glove team includes 24/7/365 live chat access for small tasks or urgent issues.

The Mark It Done Happiness Engineers are here to help. We take care of your site as if it were our own. We always communicate with a friendly and helpful tone, with the intention of making things simple and not overly technical.

We are results-driven and proactive with each client and believe in transparent and straight-forward communication. If you have specific requests on communication, please let us know in the onboarding process.

VIP plan: Monday – Friday, 8a-5p ET with a 3-5 day turnaround time

Red Carpet plan: 24/7/365, with an average turnaround time of 8 hours, almost always under 24 hours

White Glove plan: 24/7/365, with an average turnaround time of under a few hours, or live chat support for urgent issues.

Yes, we offer monthly maintenance reports for your site. These reports highlight all the maintenance work that’s been going on behind the scenes and give a general health report of the site. If you’d like to receive these monthly reports, just let us know! You can also view our activity from your WordPress dashboard at any time.

Our White Glove plan includes emergency support via live chat.

Our VIP and Red Carpet plans do not include emergency support. On those plans, we cannot guarantee immediate resolution of any issue, as they’re intended for content updates and tasks taking under 30 minutes inside the WordPress admin panel.

Sometimes emergency situations are caused by hosting servers, DNS issues, or other things that aren’t included in the scope of this service.

If your request is outside the scope of service, we’ll provide an affordable quote to resolve it with a fast turnaround.

Only our White Glove plan covers staging sites. The VIP and Red Carpet plans must be a live site with a real domain, not a dev or staging domain.

We can perform host migrations for a one-time cost of $99. That said, many hosts have tools that will allow you to do this very quickly and easily with no additional cost and some even offer free migrations. We would recommend contacting the host you’re looking to switch to and your existing host to see what options are available.

If your site is on a platform other than WordPress, we’ll need to move it to WordPress for a reasonable fee before we can begin work. WordPress gives you unlimited customization options and is favored by Google in their search engine ranking algorithm. We believe the small investment to switch platforms is worth the benefits received in return.

You can cancel your plan from your Mark It Done account page or email billing@markitdone.com. We don’t prorate cancellations or offer refunds, so you’ll be able to continue using your plan for the full month you’ve already paid for.

Mark It Done provides maintenance, support, SEO, and speed optimization for WordPress multisite on a case by case basis.

Here’s how it works and the transparency behind how it is different:

The main domain requires a maintenance plan to have updates, backups, and security performed. The updates performed on the main domain impact any/all sites in the network, so there is a chance that a plugin update could cause issues on a subsite that we would not be able to detect.

For this reason, we generally don’t recommend our service for multisite.

If you’re comfortable with us applying updates on the subsites but not having the visual check, you would need a maintenance plan subscription for the main site, and then reach out and we’ll come up with a plan that works for your budget and technical setup.

Nope! Feel free to use our service for one month or to depend on us for a long-term partnership in your success!